Advice & Tips for E-businesses

• Merchants must observe caution when customers place unusually large orders.
• Merchants should scrutinize orders shipped to a single billing address, with multiple credit cards used for paying for the merchandise. Likewise, multiple orders placed and payments made using a similar card require scrutiny.
• Request for express shipping, rush or overnight shipping of orders require special attention for fraud analysis, a telephone summarization of the order will eliminate risk of fraud.
• Merchants should be careful of overseas orders, fraud risk is more likely on overseas transactions, and any of the above inaccuracies observed in the transactions requires extreme caution.

Advice & Tips for online shoppers and merchants:

• Emails sent by unknown senders should not be accessed, and orders placed by customers that use free email addresses will require additional scrutiny, a request to the customer to furnish an ISP or Domain based  email address should be made.
• Customers should checkout website antecedents before entering credit card information. Merchant websites must use encryption technologies for data protection.
• Merchant Websites should process orders only if the credit card information is complete and if there is a mismatch of the shipping address and the billing address, a manual review of the transaction will minimize fraud risk.
• Customers must never give out personal information such as mother’s maiden name or the social security number.
• Customers must observe caution while sending account numbers or PIN by email, chances of interception is possible by hackers.